REVIEWS

Skoon Review By Haley

(Edited By Reviewer)
Lasting Odor free Home
Value
Works as Advertised
Customer Support
Shopping Experience
Durability
Overall

By Haley On 07/01/2019

Verified Buyer! Purchased 2 Months Ago

Not as good as I was hoping

So, I'm only one month in but I must say, I'm not impressed. It does not always dry out the urine, it does not last 30 days. About 20 days in it had a really strong ammonia smell to it. I have another order being delivered tomorrow but if I have the same experiance I will be canceling. It's not worth the price.

Are you Satisfied overall with this product? No

Would you recommend this to a friend? No

Merchant response for this review:

Hi Haley, We are sorry to hear that. Skoon does great with odor control, however, we would like to ask you for a little more details about your issue. In order to try to understand why did Skoon didn't last long, can you please tell us if you did stir the pebbles after removing the solid waste? This will keep the pebbles in circulation and avoid saturation in the same spot where our furry friends like to pee. While the pebbles absorb liquids and odors, we still need to remove the solid and stir the litter, to make sure we keep the pebbles in circulation and avoid saturation in just one spot. Also, how much litter have you been using? We appreciate your time and valuable feedback. If there is anything we can do for you, feel free to contact us at support@skooncatlitter.com or call Customer Service at (888) 433-9089. Thanks. Kind Regards, Skoon Team