REVIEWS

Skoon Review By deb fox

(Edited By Reviewer)
Lasting Odor free Home
Value
Works as Advertised
Customer Support
Shopping Experience
Durability
Overall

By deb fox from King, NC On 06/27/2019

Verified Buyer! Purchased 2 Months Ago

Worked great but needs to be changed often

Overall, the litter did a great job for our large box (used 16 lbs) that 5 cats share, in addition to the other two boxes with clumping litter. They seems to favor the new skoon litter and hardly used their other boxes, so urine odor was becoming a problem after two weeks, hence I will need to adjust the litter changing interval. The cost could get prohibitive for those with multiple cats. The large particle sizes of the Skoon litter makes for tricky scooping of "solid deposits" without loosing most of the Skoon. Time to search for a scoop with larger holes. Regarding the website, the online account management module experience could be better. The subscription program choices won't let me change the quantity of bags, only the shipping interval. Online chat was very helpful though.

Are you Satisfied overall with this product? Yes

Would you recommend this to a friend? Yes

Merchant response for this review:

Hi Deb Fox, We are sorry to hear that Skoon didn't meet your expectations. One bag of Skoon can last a month for one cat just by regularly stirring and removing solids. For that reason, we always recommend one bag per cat. We have good discounts for multiple cats on our web page and you can also give us a call to help you customize your refills, quantity and frequency. We are still working to improve your experience, we appreciate your time and valuable feedback. If there is anything we can do for you, feel free to contact us at support@skooncatlitter.com or call Customer Service at (888) 433-9089. Thanks. Kind Regards, Skoon Team